ABOUT

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare is seeking an ambitious, talented, goal-driven and self-motivated individual to fulfil the role of Hospital Manager of Irene Physical Rehabilitation Hospital in Centurion, who will be responsible for leading and managing the Hospital, ensuring high-quality care, financial sustainability, and regulatory compliance. Accountable for hospital operations, patient experience, and business growth. Oversees clinical excellence, staff engagement, and operational efficiency while maintaining strong relationships with stakeholders and ensuring adherence to ethical and legislative standards.

CRITICAL OUTPUTS

• Deliver Quality Customer Service & Patient Satisfaction
• Ensure a seamless patient experience by fostering strong relationships with patients, professionals, and stakeholders.
• Implement and oversee hospital processes to maintain service excellence and patient safety.
• Drive patient satisfaction surveys and respond to feedback for continuous improvement.
• Ensure Sound Operational Practices
• Manage hospital operations in line with Intercare’s strategy and operational model.
• Lead hospital-specific best practices, ensuring efficiency and compliance.
• Monitor and audit hospital processes to maintain high standards of clinical and operational performance.
• Achieve Legislative Compliance & Clinical Excellence
• Ensure adherence to all healthcare regulations, SANC guidelines, and Intercare policies.
• Maintain compliance with infection control, safety, and quality standards.
• Manage licensing, governance, and regulatory requirements.
• Drive Financial Sustainability & Business Growth
• Develop and implement strategies to achieve financial targets and operational efficiency.
• Oversee budget management, cost control, and risk mitigation.
• Foster professional relationships to drive hospital utilisation and growth.
• Provide Effective Leadership & People Management
• Lead and develop hospital staff, ensuring engagement, performance, and alignment with Intercare’s values.
• Drive training, mentorship, and continuous development initiatives.
• Oversee staffing levels and human capital processes to optimise hospital operations.

REQUIREMENTS

• Education: Diploma in General Nursing / B Cur Degree or relevant nursing qualification with SANC registration.
• Experience:
• 5-10 years of management experience in the private healthcare sector, OR
• 5 years of nursing experience with at least 2 years in a management role.
• Additional Requirements:
• Code 8 driver’s license and own transport.
• Computer proficiency (MS Office).
• Strong leadership, problem-solving, and communication skills.
• Sound knowledge of healthcare legislation, financial management, and business principles.
• Ability to work in a high-pressure environment with on-call and overtime availability as required.