Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare Physical Rehabilitation Hospital (Pty) Ltd in Newlands, Cape Town, seeks to recruit a Social Worker who will be responsible for providing emotional support, counselling, and resource coordination for patients recovering from injuries, surgeries, or chronic conditions. Acting as a liaison between patients, families, and the interdisciplinary team, ensuring clear communication, facilitating access to services, and promoting a positive patient experience for optimal recovery and reintegration into daily life.

CRITICAL OUTPUTS

• Assess patients' psychosocial needs and provide emotional support.
• Advocate for patient rights and coordinate resources for optimal recovery.
• Act as a liaison between patients, families, and healthcare teams to ensure clear communication.
• Develop individualized discharge plans, including home care and community resource coordination.
• Provide counselling and education on coping strategies, healthcare options, and lifestyle adjustments.
• Work collaboratively with interdisciplinary teams to implement holistic care plans.
• Address urgent psychosocial concerns such as financial hardship, housing insecurity, and mental health crises.
• Maintain accurate patient records and ensure compliance with healthcare regulations.

REQUIREMENTS

• Education: Bachelor of Social Work (BSW) degree & SACSSP registration.
• Experience: 3–5 years as a Social Worker, preferably in healthcare or physical rehabilitation.
• Other:
• Code 8 driver’s license and own reliable transport.
• Ability to work in a pressurized environment with on-call and overtime requirements.
• Strong interpersonal, communication, and ethical decision-making skills.
• Experience in interdisciplinary collaboration.